IT Management
Complete IT management services for SMEs and enterprise clients, from day-to-day user support to the management of complex IT infrastructures.
We provide L1–L3 support on business days between 8:00 AM and 4:00 PM, both remotely and on-site.
Instead of relying on a single system administrator, you get the expertise of an entire IT team, often at a lower cost than maintaining an in-house IT specialist.
Workstations, Microsoft 365, servers, networks, firewalls, VPN, Wi-Fi, backups, virtualization and IT security – all from one provider, with predictable and well-documented service.
Availability
We provide on-call coverage 24 hours a day, 7 days a week, 365 days a year. L1 user support operates during its stated support hours; continuous on-call coverage does not mean a 24-hour L1 helpdesk.
DCA
Typical scope
- L1–L3 user and system support
- Management of servers, workstations and network devices
- Microsoft 365, user and access rights management
- Remote and on-site support with regular maintenance
- Monitoring, documentation and proactive system supervision
DCA
Related services
Let’s discuss your environment
Tell us briefly what you need. Your request is sent to the selected DCA team.
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